HubSpot tickets and Linear issues, perfectly in sync.
Create Linear issues from any HubSpot ticket, with status, comments, and notes flowing both ways. Support stops chasing engineering, and customers hear back the moment a fix ships.
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What changes when support and engineering stay in sync
Without IssueLinker
- Support copy-pastes ticket details into Linear, then forgets to update the customer
- Engineering ships the fix but the customer is still waiting because no one closed the loop
- The same bug gets reported three times because there's no link between tickets and issues
VS
VS
With IssueLinker
- Every ticket is linked to a Linear issue with one click — no copy-paste
- Status moves to Done in Linear and the HubSpot ticket auto-updates so support knows immediately
- Comments flow both ways, so context lives where the work is happening
See it in action
Three things you'll do every day
Create issues without leaving HubSpot
One click on the ticket spins up a Linear issue with the subject and details pre-filled. Engineering picks it up in their tool. Support stays in theirs.
Replies sync both ways
Add a note in HubSpot, it shows up as a Linear comment. Reply in Linear, it lands on the ticket. No forwarding, no copy-paste, no lost context.
Link tickets to issues you already track
When one bug affects many customers, link every ticket to the same Linear issue. Engineering hears the problem once instead of three times.
Questions & Answers