Made for HubSpotMade for JiraClose the loop between support and Jira.
Create Jira issues from any HubSpot ticket, with status and comments flowing both ways. Support stops chasing engineering, and customers hear back the moment a fix ships.
Support and engineering teams already run on IssueLinker
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Mirai RiskTechWhat changes when support and engineering stay in sync
The support-to-engineering handoff, before and after you connect HubSpot and Jira.
- Support copy-pastes ticket details into Jira, then forgets to update the customer
- Engineering ships the fix but the customer is still waiting because no one closed the loop
- The same bug gets reported again and again, with no link between tickets and issues
- Every ticket links to a Jira issue in one click. No copy-paste.
- Support sees the linked Jira issue right on the ticket
- Comments and status flow both ways, so context lives where the work is happening
Three things you'll do every day
The everyday actions that keep support and Jira in sync, without leaving your own tools.
Create issues without leaving HubSpot
One click on the ticket spins up a Jira issue with the subject and details pre-filled. Engineering picks it up in Jira, support stays in HubSpot.
Replies sync both ways
Add a note in HubSpot, it shows up as a Jira comment. Reply in Jira, it lands on the ticket. No forwarding, no copy-paste, no lost context.
Link tickets to issues you already track
When one bug affects many customers, link every ticket to the same Jira issue. Engineering hears the problem once instead of three times.
Built for the support-to-engineering handoff
Everything the native Jira integration makes you fight for, on by default.
Comment sync that actually works
Notes and comments stay in sync both ways, automatically. It works on issues created by automation, not just by hand.
Status flows back on its own
When engineering moves the Jira issue forward, the status lands on the ticket. Support closes the loop without asking.
No Pro workflows required
Create and link Jira issues straight from the ticket card. No workflow tier, no admin setup.
Engineering never leaves Jira
Your developers keep working exactly as they do today. Nothing to install, no new tool to adopt.
Attachments come along
Screenshots, PDFs, and files come across to the Jira issue, so engineering sees the evidence, not just a description.
Draft with AI
One click turns the ticket into a ready-to-file Jira issue, with title, description, issue type, priority, and labels filled in.
Simple pricing for connected teams
Everything you need to connect HubSpot and Jira. Simple pricing, no seats, no surprises.
Growth
Simple pricing for teams that move fast.
14-day free trial · no credit card required
- Unlimited linked tickets and issues
- Bidirectional status sync
- Two-way comment sync
- Jira card on every HubSpot ticket
- Unlimited team members
- Email support
Business
Advanced control for teams that scale.
14-day free trial · billed monthly or yearly
- Unlimited linked tickets and issues
- Bidirectional status sync
- Two-way comment sync
- Jira card on every HubSpot ticket
- Unlimited team members
- Priority support
- Custom features
Or book a call
Put the support-to-engineering handoff on autopilot.
Connect HubSpot and Jira once, and start linking tickets to issues today. No field maps to configure, no Zaps to maintain, no Pro+ plan required.
14-day free trial · No credit card required
Frequently asked questions
Everything you need to know about connecting HubSpot and Jira.