How is this different from HubSpot's native Jira integration?

The native integration makes comment sync a manual, per-ticket toggle that reps have to remember, and it doesn't apply to tickets created by automation. IssueLinker syncs comments both ways by default, on every linked ticket, with no per-ticket setup.

What syncs between HubSpot and Jira?

The issue status, comments, and the link itself. Move the Jira issue through your workflow and the status lands on the ticket; comments added in either tool show up in the other. It's two-way and automatic on every linked ticket.

Do we need a paid HubSpot tier or workflows?

No. IssueLinker works from the ticket card directly, so you don't need HubSpot's workflow tiers to create, link, or sync Jira issues. You do need HubSpot tickets (Service Hub) enabled.

Does engineering have to change anything?

No. Developers keep working in Jira as normal. Status changes and comments they make there flow back to HubSpot automatically.

IssueLinker connects over official HubSpot and Atlassian OAuth and only touches the tickets and issues needed to keep them in sync. See our privacy policy for the specifics.

Is there a free trial?

Yes, a 14-day free trial, no credit card required. After that, Growth is $39/month. See the pricing page for the Business plan.

Made for HubSpotMade for Jira

Close the loop between support and Jira.

Create Jira issues from any HubSpot ticket, with status and comments flowing both ways. Support stops chasing engineering, and customers hear back the moment a fix ships.

14-day free trial/No credit card required

HubSpot ticket ↔ Jira issue

Support and engineering teams already run on IssueLinker

Mercana

Marsello

BellXcel

Scalis

Fryte

Truss

Learn.ink

Numa

Chift

TireTutor

Duel

Voxel AI

Reveal

Infinite Giving

Ruxlo

Mirai RiskTech

The handoff

What changes when support and engineering stay in sync

The support-to-engineering handoff, before and after you connect HubSpot and Jira.

Without IssueLinker

Support copy-pastes ticket details into Jira, then forgets to update the customer
Engineering ships the fix but the customer is still waiting because no one closed the loop
The same bug gets reported again and again, with no link between tickets and issues

With IssueLinker

Every ticket links to a Jira issue in one click. No copy-paste.
Support sees the linked Jira issue right on the ticket
Comments and status flow both ways, so context lives where the work is happening

See it in action

Three things you'll do every day

The everyday actions that keep support and Jira in sync, without leaving your own tools.

Create issues without leaving HubSpot

One click on the ticket spins up a Jira issue with the subject and details pre-filled. Engineering picks it up in Jira, support stays in HubSpot.

Replies sync both ways

Add a note in HubSpot, it shows up as a Jira comment. Reply in Jira, it lands on the ticket. No forwarding, no copy-paste, no lost context.

Link tickets to issues you already track

When one bug affects many customers, link every ticket to the same Jira issue. Engineering hears the problem once instead of three times.

Why IssueLinker

Built for the support-to-engineering handoff

Everything the native Jira integration makes you fight for, on by default.

Comment sync that actually works

Notes and comments stay in sync both ways, automatically. It works on issues created by automation, not just by hand.

Status flows back on its own

When engineering moves the Jira issue forward, the status lands on the ticket. Support closes the loop without asking.

No Pro workflows required

Create and link Jira issues straight from the ticket card. No workflow tier, no admin setup.

Engineering never leaves Jira

Your developers keep working exactly as they do today. Nothing to install, no new tool to adopt.

Attachments come along

Screenshots, PDFs, and files come across to the Jira issue, so engineering sees the evidence, not just a description.

Draft with AI

One click turns the ticket into a ready-to-file Jira issue, with title, description, issue type, priority, and labels filled in.

Pricing

Simple pricing for connected teams

Everything you need to connect HubSpot and Jira. Simple pricing, no seats, no surprises.

Growth

For support teams escalating to engineering every day.

$39/ mo

14-day free trial · no credit card required

Unlimited ticket ↔ Jira issue links
Unlimited users, never charged per seat
Two-way comment sync, with every synced note tracked so replies never echo
Two-way status, including close the issue when the ticket closes and the reverse
Screenshot and file attachment sync onto the issue
AI drafts the issue from the full ticket conversation
Ticket owner carried onto the issue
Works on any HubSpot plan, including free
Email support

No credit card required.

Business

For teams that want the integration shaped around their process.

$220/ mo

14-day free trial · billed monthly or yearly · scoping call included

Everything in Growth, plus:

Custom fields, syncs, and automations built for your workflow
A scoping call to map your process, then we build and ship it
Same-day replies, direct to the founder

Or book a call

Start free today

Put the support-to-engineering handoff on autopilot.

Connect HubSpot and Jira once, and start linking tickets to issues today. No field maps to configure, no Zaps to maintain, no Pro+ plan required.

14-day free trial · No credit card required

Questions & answers

Frequently asked questions

Everything you need to know about connecting HubSpot and Jira.