Close the loop between support and Linear.
Create Linear issues from any HubSpot ticket, with status, comments, and notes flowing both ways. Support stops chasing engineering, and customers hear back the moment a fix ships.
5.0 on HubSpotSupport and engineering teams already run on IssueLinker
Mercana
Marsello
BellXcel
Scalis
Fryte
Truss
Learn.ink
Numa
Chift
TireTutor
Duel
Voxel AI
Reveal
Infinite Giving
Ruxlo
Mirai RiskTechWhat changes when support and engineering stay in sync
The support-to-engineering handoff, before and after you connect HubSpot and Linear.
- Support copy-pastes ticket details into Linear, then forgets to update the customer
- Engineering ships the fix but the customer is still waiting because no one closed the loop
- The same bug gets reported again and again, with no link between tickets and issues
- Every ticket links to a Linear issue in one click. No copy-paste.
- Support sees the linked Linear issue right on the ticket
- Comments, notes, and status flow both ways, so context lives where the work is happening
Three things you'll do every day
The everyday actions that keep support and Linear in sync, without leaving your own tools.
Create issues without leaving HubSpot
One click on the ticket spins up a Linear issue with the subject and details pre-filled. Engineering picks it up in Linear, support stays in HubSpot.
Replies sync both ways
Add a note in HubSpot, it shows up as a Linear comment. Reply in Linear, it lands on the ticket. No forwarding, no copy-paste, no lost context.
Link tickets to issues you already track
When one bug affects many customers, link every ticket to the same Linear issue. Engineering hears the problem once instead of three times.
Built for the support-to-engineering handoff
The two-way HubSpot–Linear bridge, with the comment sync and loop prevention other tools miss.
True two-way comment sync
Notes and comments stay in sync both ways, automatically, with loop prevention so nothing echoes back.
Tickets close when the fix ships
The linked status updates live on the ticket. When the issue is done, the ticket moves to your closed stage on its own.
No Pro workflows required
Create and link Linear issues straight from the ticket card. No workflow tier, no admin setup.
Engineering never leaves Linear
Your developers keep working in Linear exactly as they do today. Nothing to install, no new tool to adopt.
Attachments come along
Screenshots, PDFs, and files come across to the Linear issue, so engineering sees the evidence, not just a description.
Draft with AI
One click turns the ticket into a ready-to-file Linear issue, with title, description, priority, and labels filled in.
Our support team works in HubSpot, our engineers work in Linear, and IssueLinker keeps them aligned and communicating over every customer ticket. It does exactly what it says on the tin, and the team is responsive too.
Owen EvansCTO, MarselloExactly what we were missing in HubSpot
This integration is thoughtfully designed into the HubSpot UI and is significantly faster than other solutions we evaluated. It accomplishes exactly what we need, enabling our CX team to easily create, manage, and stay up to date on issues in Linear.
Taylor WardHead of Product, ScalisFeedback shipped in a week
Links our HubSpot bug tickets to Linear so support can see if something's actually been fixed without opening Linear. Status, assignee and team come through as real HubSpot properties, so we can filter and report on them. Sent Michael two bits of feedback during the trial, got a proper reply the same day, both shipped within the week. Not something I'm used to.
Nick SoderholmProduct Adoption & Technical Content Manager, DuelGreat customer service
Super easy to use, and the customer service was amazing. Love that it's right in my dashboard.
Malini WimmerFounding Team, MercanaA fantastic, direct connection
We've had issues with other apps syncing all items between the two platforms, which is not the behavior we were looking for. IssueLinker gives us the connectivity and updates that we're looking for without extra baggage like creating custom webhook solutions.
Conner WesselmanProduct Support Specialist, TrussHelped me move tickets from Jira to Linear
I was stuck keeping a team on Jira and now I can move them over cost effectively.
Paul WanlessHead of Product, TireTutorExactly as advertised
Very simple set up. It does everything that I need it to do. It is a fantastic way to improve our support efficiency.
Sebastien BoulayHead of Commercial, Ocean IntelligenceSimple pricing for connected teams
Everything you need to connect HubSpot and Linear. Simple pricing, no seats, no surprises.
Growth
For support teams escalating to engineering every day.
14-day free trial · no credit card required
- Unlimited ticket ↔ Linear issue links
- Unlimited users, never charged per seat
- Two-way comment and status sync
- AI issue drafting from the ticket conversation
- Screenshot and file attachment sync
- Works on any HubSpot plan, including free
- Email support
No credit card required.
Business
For teams that want the integration shaped around their process.
14-day free trial · billed monthly or yearly · scoping call included
Everything in Growth, plus:
- Custom fields, syncs, and automations built for your workflow
- A scoping call to map your process, then we build and ship it
- Same-day replies, direct to the founder
Or book a call
Put the support-to-engineering handoff on autopilot.
Connect HubSpot and Linear once, and start linking tickets to issues today. No field maps to configure, no Zaps to maintain, no Pro+ plan required.
14-day free trial · No credit card required
Frequently asked questions
Everything you need to know about connecting HubSpot and Linear.