The short answer: if your customer feedback arrives through HubSpot support tickets and engineering works in Linear, skip the separate board and use Linear customer requests, fed from HubSpot by IssueLinker. For a cheaper public voting board, choose Featurebase or Sleekplan. Choose Productboard for full product management, and Fider if you want free and open source.
What Canny costs: free for 25 tracked users, then Pro from $79 per month billed yearly for 100 tracked users, rising as more customers post, vote, or comment. Linear and Jira integrations start on Pro. HubSpot needs the Business plan, which is custom-priced.
Canny Alternatives at a Glance
| Tool | Best for | Pricing shape | Linear | HubSpot |
|---|---|---|---|---|
| Linear customer requests + IssueLinker | B2B teams whose feedback arrives in HubSpot tickets | Linear plan you already pay for; IssueLinker $39/month flat | Native, it is Linear | Through IssueLinker, any HubSpot plan |
| Featurebase | A public board plus support inbox at a lower price | Free for 1 seat; from $29 per seat per month billed yearly | Two-way status sync | Professional plan |
| Sleekplan | The cheapest paid board with Linear sync | Free Indie plan; Starter $13 per month billed yearly | Two-way status sync | Not listed |
| Productboard | Full product management and roadmaps | Business and Enterprise, priced through sales | No native integration | Not listed |
| Fider | Free, open source, self-hosted | Free; hosted Pro $25 per month | Not listed | Not listed |
Three questions decide it before anything else:
Answer these first
- Where does feedback actually arrive: on a public board, in support tickets, or in sales calls? A board only helps if customers will use it.
- Where does engineering work? If it is Linear, the request should land on the Linear issue, not in a third tool someone has to check.
- How many customers will give feedback? Canny bills by tracked users, so a large free or trial user base raises the price fast.
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Why Teams Look for a Canny Alternative
Canny is a feedback board: customers post ideas, vote, and comment, and your team turns the top requests into a public roadmap and changelog. It does that job well. Teams look elsewhere for three reasons.
Pricing by tracked users
Canny bills by tracked users, meaning anyone who posts, votes, or comments. Its pricing page lists Free for 25 tracked users and Pro from $79 per month billed yearly for 100. Third-party breakdowns put Pro at several hundred dollars a month by 1,000 tracked users, so a product with many free or trial users pays more as engagement grows.
Integrations sit on higher plans
Canny's pricing page lists project management integrations, which include Linear and Jira, on Pro, and CRM integrations, which include HubSpot and Salesforce, on Business. Canny's HubSpot Marketplace listing also names the Business plan as a requirement. A team that wants revenue from HubSpot next to each request is on a custom quote.
B2B feedback rarely starts on a board
For a B2B SaaS company, most feature requests arrive in support tickets, sales calls, and Slack threads, not on a public voting page. A board then becomes a second place where someone has to copy each request by hand.
If the third reason is yours, the best alternative may not be another board. Our customer feedback management guide covers the process side.
The 5 Best Canny Alternatives
1. Linear Customer Requests + IssueLinker: Best If Feedback Arrives Through HubSpot Tickets
Linear has its own answer to "which customers want this". Customer requests link a piece of feedback to a Linear issue or project and tie it to a customer record with owner, tier, status, revenue, and size. Engineering sees the requests on the issue, and product can order projects by how many customers asked and how much revenue sits behind them. Linear's docs say customer requests are available on all current plans. Requests added by hand or from Slack work on every plan, Intercom, Zendesk, Front, and Asks need Business, and Salesforce needs Enterprise. Our Linear customer requests guide walks through the feature.
HubSpot is not one of Linear's native sources. That is the gap IssueLinker fills. From the HubSpot ticket, support creates a Linear issue in one click or links an existing one, and IssueLinker attaches the ticket's HubSpot company to the issue as a Linear customer request, with revenue, size, owner, status, and tier mapped from HubSpot company properties. Comments then sync both ways, and the Linear status is written back to the ticket, so support knows when a request ships. Linear CRM explains how the customer data maps.
It costs $39 per month in total, not per seat, and works on any HubSpot plan, including free.
The honest limit: there is no public voting page. If you want customers to browse, vote, and follow a public roadmap, pair Linear with one of the boards below, or pick one of them instead.
Choose this if
- Feedback arrives in HubSpot tickets
- Engineering works in Linear
- You want customer revenue next to each request
- You do not want to pay per tracked user
Skip it if
- You need a public voting board and roadmap
- Your support does not run on HubSpot
Turn HubSpot tickets into Linear customer requests
IssueLinker creates the Linear issue from the HubSpot ticket, attaches the customer with revenue and tier from HubSpot, and syncs comments and status both ways. $39 per month flat, any HubSpot plan, 14-day free trial.
2. Featurebase: Best Low-Cost Public Board With Linear Sync
Featurebase started as a feedback board and roadmap and now also sells live chat, a shared inbox, and ticketing. Its pricing page lists a Free plan with one seat, then Growth at $29, Professional at $59, and Enterprise at $99 per seat per month, all billed yearly, with AI resolutions charged at $0.49 each. It prices by seats, not by the number of customers who vote, which is the main reason teams leaving Canny land here.
Its Linear integration syncs statuses both ways, pushes posts to Linear as issues or projects, links existing issues, and emails voters when the status changes. HubSpot and Salesforce integrations are listed on Professional.
Choose Featurebase if
- You want a public board, roadmap, and changelog
- Many customers vote but few teammates need seats
- Engineering uses Linear
Skip it if
- You need HubSpot data below the Professional plan
- Your support already runs in another help desk and you do not want a second inbox
3. Sleekplan: Cheapest Paid Board With Two-Way Linear Status
Sleekplan covers feedback, a roadmap, and announcements in a widget. Its pricing page lists a free Indie plan, Starter at $13 per month billed yearly with 3 team seats, and Business at $38 per month billed yearly with 10 seats. Its Linear integration links posts to existing issues or creates new ones, maps each Linear workflow state to a Sleekplan status, and can move a post to Released and notify voters when the issue is done. HubSpot is not listed on its pricing page.
4. Productboard: Best for Full Product Management
Productboard is a product management system rather than a board: feedback inbox, prioritization, roadmaps, and planning in one place. Its pricing page lists Business and Enterprise plans, sold through a demo, with AI credits per maker and no published per-maker price. Its integrations page lists Salesforce, Zendesk, Intercom, Jira, and Slack, but no native Linear integration (a Linear MCP connector is listed), and HubSpot is not listed. Third-party tools such as Unito can sync Productboard with Linear. It suits a product team with dedicated PMs. It is more than most startups need if the goal is just to collect requests.
5. Fider: Best Free, Open-Source Option
Fider is an open-source feedback board licensed under AGPL-3.0. You can host it yourself for free, or use the hosted version: free up to 250 feedback items under a fair-use limit, and Pro at $25 per month for unlimited items. It does the core job: customers post, vote, and comment, and you set statuses. Its pricing page does not name Linear or HubSpot integrations, so expect to connect them yourself.
If You Are Leaving Productboard or Featurebase
The same logic applies. Teams leaving Productboard usually want something lighter and cheaper. If engineering works in Linear, Linear's customer requests and Customers feature cover the core of "which customers want this" without a separate system. Add IssueLinker if those requests arrive in HubSpot tickets. Teams leaving Featurebase for price usually move to Sleekplan or Fider. Teams leaving it because they already run support in HubSpot do not need its inbox at all.
Which Canny Alternative Should You Choose?
Requests land on the Linear issue with the customer's revenue and tier from HubSpot, for $39 per month flat. No board to maintain.
Seat-based pricing instead of tracked users, with two-way Linear status sync.
A free plan and a low-cost Starter tier, with voters told when the Linear issue ships.
Productboard for PM teams with a budget. Fider for a no-cost board you run yourself.
The Most Expensive Mistake: Logging Every Request Twice
The costly part of a feedback board is rarely the subscription. It is the copying. When requests arrive in support tickets, someone has to paste each one onto the board, vote on behalf of the customer, and then remember to tell the customer when engineering ships it. Miss a step and the board undercounts demand, or the customer never hears back.
Before you pick a tool, follow one real request from where it arrives to where engineering builds it. Choose the setup with the fewest hand copies along that path. For HubSpot and Linear teams, that is one link from the ticket, which is what IssueLinker's HubSpot Linear integration does. Our guide to managing feature requests from support to engineering covers the rest of the process.
Who IssueLinker Is Not For
IssueLinker connects HubSpot tickets to Linear, Jira, and GitHub. Customer requests are a Linear feature, so the request side only applies if engineering works in Linear. It is not a public voting board, and it is not for teams whose support runs on Zendesk, Intercom, or Front, because Linear already connects to those natively. See pricing for the current plans.
